QUESTIONS? NEED HELP?

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How does nest cleaning work?

Nest cleaning is a platform connecting your cleaning services with experienced cleaners.

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What kind of cleaning services do you offer?

We offers the following cleaning service:

  • Commercial cleaning
  • End of lease cleaning
  • Domestic cleaning

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How long does a cleaning take?

Our professionals are trained to clean effciently, but we don’t put any timeframes on your clean and we don’t charge by hours.

Our fees are fixed and based on the number of bedrooms, bathrooms and services you ask for.

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Can I change or cancel my booking?

You can ureschedule or cancel (with FULL refund) your clean 24 hours prior to your booking start time online.

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What happens if I am not happy with the clean?

Your happiness is very important to us! We work hard to make every WHIZZ amazing, but when something goes wrong we pride ourselves on how we fix the problem. So we can best address your concern, please:

  1. Contact us as soon as possible. send a message through any of the “Contact us” buttons on the website.
  2. Take photos of the areas that the cleaner missed.
  3. Please give us the most suitable and convenient time that we can send the cleaner back to touch up the missed areas.

We will discuss your concerns with your professional and aim to send them back within 24 hours of your clean.

arrow
How does nest cleaning work?

Nest cleaning is a platform connecting your cleaning services with experienced cleaners.

arrow
What kind of cleaning services do you offer?

We offers the following cleaning service:

  • Commercial cleaning
  • End of lease cleaning
  • Domestic cleaning

arrow
How long does a cleaning take?

Our professionals are trained to clean effciently, but we don’t put any timeframes on your clean and we don’t charge by hours.

Our fees are fixed and based on the number of bedrooms, bathrooms and services you ask for.

arrow
Can I change or cancel my booking?

You can ureschedule or cancel (with FULL refund) your clean 24 hours prior to your booking start time online.

arrow
What happens if I am not happy with the clean?

Your happiness is very important to us! We work hard to make every WHIZZ amazing, but when something goes wrong we pride ourselves on how we fix the problem. So we can best address your concern, please:

  1. Contact us as soon as possible. send a message through any of the “Contact us” buttons on the website.
  2. Take photos of the areas that the cleaner missed.
  3. Please give us the most suitable and convenient time that we can send the cleaner back to touch up the missed areas.

We will discuss your concerns with your professional and aim to send them back within 24 hours of your clean.